I'm sorry, I don't have anything to add to this thread, but I can't see how to start a new one. I hope someone reading this thread will know an answer to my problem.
I have been using ArcMap10 for several months without a problem, but today, it wouldn't load and gave the message "The application has failed to start because its side-by-side configuration is incorrect." I contacted ESRI, and they said I no longer am eligible for technical support! Yes, I'm very happy about that! I bought a one year license, and now, 6 months in, it's "good luck sucker". Their product doesn't work and they won't help make it work. Nice! Anyway, if anyone knows how to solve this problem short of reload the gazillion megabyte program over again, I would appreciate it. Thanks.
I have been using ArcMap10 for several months without a problem, but today, it wouldn't load and gave the message "The application has failed to start because its side-by-side configuration is incorrect." I contacted ESRI, and they said I no longer am eligible for technical support! Yes, I'm very happy about that! I bought a one year license, and now, 6 months in, it's "good luck sucker". Their product doesn't work and they won't help make it work. Nice! Anyway, if anyone knows how to solve this problem short of reload the gazillion megabyte program over again, I would appreciate it. Thanks.