We have a site license for ArcGIS 10.1 which we distribute as Concurrent Use. It is time for the annual renewal. We created a provisioning file from the Customer Care Portal which we then used for authorization. When we went to authorize these on the license server, on the page for "authorize with extensions" the NEXT button was grayed out. We could only proceed by checking the button "authorize without the extensions". So, now, we have authorized the core product (Basic through Advanced), but how do we authorize the extensions?
Cheryl
Cheryl