Hello My Name is Diego, I was using a student Evaluation copy of ARC GIS 10.2 on my computer which I installed within the last 2 weeks, and sudenly my computer crashed and had to format it to get it to work again. I am currently trying to re-install my software of ARC GIS but I am not able to use my Evaluation copy anymore, is there any way in which I can fix this? thanks!
student eval authorization
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Cannot Authorize Trial version of 10.1, Cannot open ArcMap 10.1
Hi -
I just downloaded a 180-day trial version of ArcGIS 10.1 for the textbook GIS Tutorial Basic Workbook 1. I am having trouble with the authorization wizard. Several times when I have tried to open it, I receive the error message "authorization wizard has stopped working." The one time I was able to walk through the authorization wizard, following textbook instructions and utilizing the authorization code printed in the back of the textbook, it says the authorization has failed.
If I try to open ArcGIS 10.1, the loading intro screen flashes into appearance for a second and then disappears. Sometimes it does not appear at all. I understand that I will need to successfully complete authorization to utilize 10.1, but I find it odd that ArcMap wouldn't open and then notify me I need to authorize my license. So - sensing a problem there, too.
I'm utilizing split hard drive (dualboot) on a MacBook Pro. I am running Windows 7 Home, I believe Home Professional. I've utilized dualboot for a while, with Autodesk products/AutoCAD with no problem thus far. Please help! :)
Best,
Gina
I just downloaded a 180-day trial version of ArcGIS 10.1 for the textbook GIS Tutorial Basic Workbook 1. I am having trouble with the authorization wizard. Several times when I have tried to open it, I receive the error message "authorization wizard has stopped working." The one time I was able to walk through the authorization wizard, following textbook instructions and utilizing the authorization code printed in the back of the textbook, it says the authorization has failed.
If I try to open ArcGIS 10.1, the loading intro screen flashes into appearance for a second and then disappears. Sometimes it does not appear at all. I understand that I will need to successfully complete authorization to utilize 10.1, but I find it odd that ArcMap wouldn't open and then notify me I need to authorize my license. So - sensing a problem there, too.
I'm utilizing split hard drive (dualboot) on a MacBook Pro. I am running Windows 7 Home, I believe Home Professional. I've utilized dualboot for a while, with Autodesk products/AutoCAD with no problem thus far. Please help! :)
Best,
Gina
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Perfomance issues
Hi
Running 10.1 on WinXp (yeah I know!) and have been having issues with starting up existing MXDs. When starting (clicking on MXD in Windows Explorer and drag/drop onto already open blank MXD) the load process hangs. The only workaround I have is to attempt to restart the load (click on MXD again) sometime twice. Problem appears to be worse in the last month or two.
Forums suggested a possible issue relating to orphan dll's, suggesting using the Categories.exe applet to remove orphans. I have identified a number of orphans in the Esri MX CommandBars and Esri MX Commands relating to an old installation of ET Geowizards10 (items have comment that file not found). Selectying these and clicking on the Remove Object button has no apparent effect, as the items do not disappear and are still there after a restart.
Can any offer ideas as to how to remove the orphans (which I know may or may not resolve the problem). Registry edit is difficult due to my locked down IT environment (govt department). Aternatively are there any other issues/solutions that may resolve the problem with opening MXDs?
Running 10.1 on WinXp (yeah I know!) and have been having issues with starting up existing MXDs. When starting (clicking on MXD in Windows Explorer and drag/drop onto already open blank MXD) the load process hangs. The only workaround I have is to attempt to restart the load (click on MXD again) sometime twice. Problem appears to be worse in the last month or two.
Forums suggested a possible issue relating to orphan dll's, suggesting using the Categories.exe applet to remove orphans. I have identified a number of orphans in the Esri MX CommandBars and Esri MX Commands relating to an old installation of ET Geowizards10 (items have comment that file not found). Selectying these and clicking on the Remove Object button has no apparent effect, as the items do not disappear and are still there after a restart.
Can any offer ideas as to how to remove the orphans (which I know may or may not resolve the problem). Registry edit is difficult due to my locked down IT environment (govt department). Aternatively are there any other issues/solutions that may resolve the problem with opening MXDs?
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ArcGIS for Desktop on Mac with Winebottler
Hi everybody,
I am a Mac user (Mac OsX Mavericks), and for a class I'm having this semester we are working with ArcGIS.
The school provided us the activation codes for the program (10.2), but, using a Mac, the installation was not easy.
Long story short: I installed ArcGIS with Winebottler and, when I open the Arcmap.exe file, a window pops up, saying Attachment 31309
I opened the ArcGIS Administrator, and everything seems in order:
Attachment 31310
What is the problem than?
Thanks in advance
I am a Mac user (Mac OsX Mavericks), and for a class I'm having this semester we are working with ArcGIS.
The school provided us the activation codes for the program (10.2), but, using a Mac, the installation was not easy.
Long story short: I installed ArcGIS with Winebottler and, when I open the Arcmap.exe file, a window pops up, saying Attachment 31309
I opened the ArcGIS Administrator, and everything seems in order:
Attachment 31310
What is the problem than?
Thanks in advance
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Getting an error when opening an ArcGIS 10 MXD with ArcGIS 10.1
This is a Microsoft .NET Framework error. This occurs with I try to open an ArcMap 10 MXD using ArcMap 10.1.
The error state that "Unhandled exception has occured in a component in your application...".
Then states, "DragDrop registration did not succeed."
The computer is a Windows 7 (64 bit) with .NET Framework 4 Client Profile & FW 4 Extentded installed on it.
See attachment of installed applications.
I don't have any issues when I open a blank ArcMap & add layers from our SDE 10.0.
Anyone have any ideas?
The error state that "Unhandled exception has occured in a component in your application...".
Then states, "DragDrop registration did not succeed."
The computer is a Windows 7 (64 bit) with .NET Framework 4 Client Profile & FW 4 Extentded installed on it.
See attachment of installed applications.
I don't have any issues when I open a blank ArcMap & add layers from our SDE 10.0.
Anyone have any ideas?
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Student Trial Version - Authorization problems
Hello,
I installed ArcGis Desktop 10.1 (I´m using windows 7). I got an authorization mail and followed the steps below:
Uninstall any previous versions of ArcGIS that you may already have on your machine. For best results, please download and use the ArcGIS Uninstall Utility.
Download ArcGIS for Desktop, Microsoft .NET Framework 3.5, and the files you would like to install. If you didn't download the files at the time you registered, you must repeat the process to get to the download option.
Please note that ArcGIS Data Interoperability, ArcGIS Data Reviewer, and ArcGIS Workflow Manager require ArcGIS for Desktop.
When downloading with the Esri Download Manager, you can select and download multiple products. However, only one product should be launched at a time when the downloads are complete.
Make sure you have write access to your download directory location as well as your ArcGIS installation directory location, and that no one is accessing it.
Install the Microsoft .NET Framework 3.5 Service Pack 1.
Install and authorize ArcGIS for Desktop.
Select a destination folder to extract the install files to. If you choose, you can automatically launch the setup after the files have been extracted.
When prompted, select ArcGIS for Desktop Advanced Single Use.
Enter your authorization number:......[/I]
I tried to start arc map and arc catalog but received the message:
License
---------------------------
ArcGIS for Desktop Advanced is not authorized for use. Access the ArcGIS Administrator.
Click on the product folder on the left (e.g. Desktop), then select the Single
Use product you will be using and click the Authorize Now button. If you
have already received an authorization file from ESRI, choose the third option
'I have received an authorization file from ESRI and am now ready to finish
the authorization process'.
I´m confused about this message. I´m not sure what to do.
I installed ArcGis Desktop 10.1 (I´m using windows 7). I got an authorization mail and followed the steps below:
Uninstall any previous versions of ArcGIS that you may already have on your machine. For best results, please download and use the ArcGIS Uninstall Utility.
Download ArcGIS for Desktop, Microsoft .NET Framework 3.5, and the files you would like to install. If you didn't download the files at the time you registered, you must repeat the process to get to the download option.
Please note that ArcGIS Data Interoperability, ArcGIS Data Reviewer, and ArcGIS Workflow Manager require ArcGIS for Desktop.
When downloading with the Esri Download Manager, you can select and download multiple products. However, only one product should be launched at a time when the downloads are complete.
Make sure you have write access to your download directory location as well as your ArcGIS installation directory location, and that no one is accessing it.
Install the Microsoft .NET Framework 3.5 Service Pack 1.
Install and authorize ArcGIS for Desktop.
Select a destination folder to extract the install files to. If you choose, you can automatically launch the setup after the files have been extracted.
When prompted, select ArcGIS for Desktop Advanced Single Use.
Enter your authorization number:......[/I]
I tried to start arc map and arc catalog but received the message:
License
---------------------------
ArcGIS for Desktop Advanced is not authorized for use. Access the ArcGIS Administrator.
Click on the product folder on the left (e.g. Desktop), then select the Single
Use product you will be using and click the Authorize Now button. If you
have already received an authorization file from ESRI, choose the third option
'I have received an authorization file from ESRI and am now ready to finish
the authorization process'.
I´m confused about this message. I´m not sure what to do.
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Student Trial Authorization Help?
My authorization code isn't working. I put it through, but apparently it failed because when I try to open ArcMap, it tells me the program isn't authorized for use. However, when I try to authorize again it says my code isn't good anymore. What should I do? Thanks in advance.
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Installation Error during install of ArcGIS for Desktop 10.2
Hi,
I am attempting to install ArcGIS 10.2 for Desktop and encountering an error that prevents installation. I have removed my old 10.1 software and license manager. From the install splash screen, I select ArcGIS for Desktop setup, agree to the license, and request full/complete install. I accept the suggest directories and click next. The set up process runs for a bit then pops an informational message box stating: Error 2753: The File 'ESRIRegistrationMgr.dll.BC1EEb03_6C17_4E7B_A2CC_39697A1F7717' is not marked for installation. I click ok and the setup process states basically it was interrupted and to try again.
I have tried to install with my antivirus turned off and that did not work either.
OS: Windows 7 Enterprize, SP1 x64
Any clues on how to force the setup process to mark the file for installation?
Clarence Robison
robison at uidaho dot edu
I am attempting to install ArcGIS 10.2 for Desktop and encountering an error that prevents installation. I have removed my old 10.1 software and license manager. From the install splash screen, I select ArcGIS for Desktop setup, agree to the license, and request full/complete install. I accept the suggest directories and click next. The set up process runs for a bit then pops an informational message box stating: Error 2753: The File 'ESRIRegistrationMgr.dll.BC1EEb03_6C17_4E7B_A2CC_39697A1F7717' is not marked for installation. I click ok and the setup process states basically it was interrupted and to try again.
I have tried to install with my antivirus turned off and that did not work either.
OS: Windows 7 Enterprize, SP1 x64
Any clues on how to force the setup process to mark the file for installation?
Clarence Robison
robison at uidaho dot edu
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Issue installing ArcOjbects SDK for Microsoft .NET Framework
I am unable to install the ArcObjects SDK for Microsoft .NET SDK for 10.2.1 (had the same issue with 10.2.0 as well).
I have VS 2010, and VS 2012 installed on my Win 7 x64 machine.
When navigating to the setup file directly, still nothing happens.
I have VS 2010, and VS 2012 installed on my Win 7 x64 machine.
When navigating to the setup file directly, still nothing happens.
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ArcGIS on QHD+ (super high-resolution) display
Just installed ArcGIS 10.2.1 on a laptop with a 3200 x 1800 resolution display. The plus: lots of screen real estate for mapping. The minus: icons are extremely tiny. I have 20/20 vision and I can't see them. Any recommendations for fixing this or am I waiting for a new release?
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Free trial installation problems
Hi,
I've been having difficulties authorizing the ArcGIS desktop free trial. The program has been installed but ArcGIS administrator will not allow me to authorize or launch the authorization wizard. I have looked at similar threads in this forum and most other problems seem to have been solved by checking the 'Advanced (ArcInfo) Single Use' button. However, the ArcGIS administrator will not allow me to check any of the software product options and states 'Not_set' in the licence manager box. How do I solve this problem?
I would really appreciate any help any of you can give me as I start a new job next week for an engineering firm that uses ArcGIS. I haven't used this software since I was a student and could do with a bit of practice before I start.
Regards,
Chris
I've been having difficulties authorizing the ArcGIS desktop free trial. The program has been installed but ArcGIS administrator will not allow me to authorize or launch the authorization wizard. I have looked at similar threads in this forum and most other problems seem to have been solved by checking the 'Advanced (ArcInfo) Single Use' button. However, the ArcGIS administrator will not allow me to check any of the software product options and states 'Not_set' in the licence manager box. How do I solve this problem?
I would really appreciate any help any of you can give me as I start a new job next week for an engineering firm that uses ArcGIS. I haven't used this software since I was a student and could do with a bit of practice before I start.
Regards,
Chris
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Can't install ArcGIS 10.2 tutorial data
I'm trying to install ArcGIS 10.2 tutorial data but can't since it says that 10.1 tutorial data is installed. I've checked everywhere but there's none. I checked registry for HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ESRI\ArcGIS Desktop 10 Tutorial Data but there's none.
I also tried running the cmd line for uninstalling as indicated here http://support.esri.com/en/knowledge...709msiexec.exe /x {41B76534-B3C2-4FCF-B171-5291A3561051} /qb
but it says that the action is valid only for products that are currently installed.
I've never installed 10.1 tutorial data so I'm still confused as to where the previous installation is coming from. Hope somebody can help me
I also tried running the cmd line for uninstalling as indicated here http://support.esri.com/en/knowledge...709msiexec.exe /x {41B76534-B3C2-4FCF-B171-5291A3561051} /qb
but it says that the action is valid only for products that are currently installed.
I've never installed 10.1 tutorial data so I'm still confused as to where the previous installation is coming from. Hope somebody can help me
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Unable to borrow license 10.2.1
I posted in reply to another thread, but have not heard back, so thought I would start a new one. I am unable to borrow a license across the network, though the machine with the license server can borrow from itself. The other license server functions appear to be working correctly, just not borrowing. Is this a firewall issue or is there some other setting we need to change? The reason for borrowing is that I now, on occasion, have to VPN into another network, which disconnects my local connections (another issue that we are working on separately).
I have a Windows 7 64-bit machine. The one with the license server is Vista Business. The license server is 10.2 and I am running 10.2.1.
I have a Windows 7 64-bit machine. The one with the license server is Vista Business. The license server is 10.2 and I am running 10.2.1.
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SDE connections never complete after 10.2.1. install
After upgrading from 10.1 to 10.2.1, everything seems to work fine, except for our SDE database connections. The connection just spins the hourglass, and never connects. An uninstall of 10.2.1 and reinstall of 10.1 allows the connections to work just fine. I have tested this on multiple machines (Win 7 sp1), connecting to sql server 2008 r2 database (10.1) on a windows 2003 server and to a sql server database r2 (10.1) on a windows 2008 server. Both connections never complete from 10.2.1, but are fine from 10.1.
I have tried upgrading from 10.1 to 10.2.1
I have uninstalled 10.1 before installing 10.2.1.
I have tried renaming the ESRI folders in the APPDATA folder.
I have installed updated dbms files.
Any ideas/suggestions on what to look at to get these connections working?
I have tried upgrading from 10.1 to 10.2.1
I have uninstalled 10.1 before installing 10.2.1.
I have tried renaming the ESRI folders in the APPDATA folder.
I have installed updated dbms files.
Any ideas/suggestions on what to look at to get these connections working?
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Having trouble installing ArcGIS for desktop
Hi all
I am trying to install this program on my computer, I have downloaded the installation files. When ever I click on 'Stetup.exe' I get an error message that says,
"This operating system is not supported or a service pack is required on this operating system. See http://support.esri.com for more information"
I have the operation system (Windows XP) and specifications needed to run the program and I have also downloaded "Microsoft Net Framework 3.5 Service Pack" and Windows explorer 8 just in case that was the problem.
Has anyone else had trouble like this?
Thank you
I am trying to install this program on my computer, I have downloaded the installation files. When ever I click on 'Stetup.exe' I get an error message that says,
"This operating system is not supported or a service pack is required on this operating system. See http://support.esri.com for more information"
I have the operation system (Windows XP) and specifications needed to run the program and I have also downloaded "Microsoft Net Framework 3.5 Service Pack" and Windows explorer 8 just in case that was the problem.
Has anyone else had trouble like this?
Thank you
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install ArcGIS Desktop 9.3 on Windows 7 Professional (32 bit)
Hi,
I'm trying to install ArcGIS Desktop 9.3 on Windows 7 Professional (32 bit).
Near the end of the installation it hang with following error:
"Error 1935. An error occurred during the installation of assembly 'Microsoft.MSXML2R,processorArchitecture="x86",publicKeyToken="6bd6b9abf345378f",version="4.20.9818.0",type="win32"'. Please refer to Help and Support for more information.
I'm trying to install ArcGIS Desktop 9.3 on Windows 7 Professional (32 bit).
Near the end of the installation it hang with following error:
"Error 1935. An error occurred during the installation of assembly 'Microsoft.MSXML2R,processorArchitecture="x86",publicKeyToken="6bd6b9abf345378f",version="4.20.9818.0",type="win32"'. Please refer to Help and Support for more information.
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help with software authorization wizard
the good news: I was able to get 10.2 on a second machine.
the bad: in the software authorization wizard I have been able to add the licence numbers for all the extensions EXCEPT the full motion video (FMV) which the tech said was no longer available. At my global account FMV is not listed as a license/extension that is available to my account. The wizard will not activate the next button, only the back button, I presume, until I deal with the empty full motion video slot.
Does anyone have thoughts on how to complete the wizard, get the next button active? Can I somehow delete Full motion video from the list?
Or possibly activate a space time continuum that will get New England's and California in the same time zone!! I really do not want to wait until Tuesday to resolve this, I was looking forward to running my project in bed, on the way to school, wherever with the freedom my laptop brings.
Sarcasm aside, any fixes?
I'm running 10.2 on Windows OS with a full/advanced license.
the bad: in the software authorization wizard I have been able to add the licence numbers for all the extensions EXCEPT the full motion video (FMV) which the tech said was no longer available. At my global account FMV is not listed as a license/extension that is available to my account. The wizard will not activate the next button, only the back button, I presume, until I deal with the empty full motion video slot.
Does anyone have thoughts on how to complete the wizard, get the next button active? Can I somehow delete Full motion video from the list?
Or possibly activate a space time continuum that will get New England's and California in the same time zone!! I really do not want to wait until Tuesday to resolve this, I was looking forward to running my project in bed, on the way to school, wherever with the freedom my laptop brings.
Sarcasm aside, any fixes?
I'm running 10.2 on Windows OS with a full/advanced license.
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ArcMAP IE security issue
I'm a big time newbie to Arc* Anyway, I am trying to start a local instance of ArcMAP. When I do I get an error message from IE related to a site, about:security_ArcMap.exe not being able to run, executed, whatever and suggests changing IE security settings. I am running on a Windows Server 2008 R2 and IE10. I assume I need to set IE security settings to get ArcMAP to run but haven't as yet figured out exactly what. I did try to add the above to the trusted site list but was unable to do so. IE complained the site needs to start with http... to go on the list. How can I get ArcMAP to run?
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Issues with Authorising Single Use Features on ArcMap 10.2.1
Does anyone have any ideas why a user can not authorise single use features but can use Concurrent Use Licenses successfully.
User has authorised the ESU on a different desktop and it works, same versions running etc..
Trusted storage has been cleared out,
Have tried authorising via internet and through Esri website
still no luck. ( I did deauthoirse the ESU on the other desktop)
The correct license level (Single Use) was selected in the ArcGIS administrator and the key is for the correct version.
Any ideas is appreciated
Thanks
John
User has authorised the ESU on a different desktop and it works, same versions running etc..
Trusted storage has been cleared out,
Have tried authorising via internet and through Esri website
still no luck. ( I did deauthoirse the ESU on the other desktop)
The correct license level (Single Use) was selected in the ArcGIS administrator and the key is for the correct version.
Any ideas is appreciated
Thanks
John
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Unable to install ArcGIS desktop 10.2.1, VM, Error 2211
Hello all
I'm trying to install ArcGIS Desktop 10.2.1, downloaded from ESRI's costumer care website, on top of a fresh VM, occupied with windows server 2012 standard, with 16 GB of ram and virtual SCSI hard drives.
Did follow the pre-requisites, described here: http://resources.arcgis.com/en/help/...00000002000000
At the very beginning of the installation process, I get the following error message:
" Error 2211. Database: .Could not create database table Registry "
After pressing the OK button the installation is terminated.
Attached is a screenshot of the message itself.
Will appreciate any help or clue with this issue.
Thanks in advance,
Gal
I'm trying to install ArcGIS Desktop 10.2.1, downloaded from ESRI's costumer care website, on top of a fresh VM, occupied with windows server 2012 standard, with 16 GB of ram and virtual SCSI hard drives.
Did follow the pre-requisites, described here: http://resources.arcgis.com/en/help/...00000002000000
At the very beginning of the installation process, I get the following error message:
" Error 2211. Database: .Could not create database table Registry "
After pressing the OK button the installation is terminated.
Attached is a screenshot of the message itself.
Will appreciate any help or clue with this issue.
Thanks in advance,
Gal
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