Hi
A few months ago, we migrated to ArcGIS 10.1 SP1, and since then we´ve been having several and (random) issues.
But I think it´s better if we go one at a time
In this case:
• Printing issues: When the user wants to plot a file, ArcGIS only detects one type of paper format, or it crashes when trying to plot, other times it just freezes for around 30 seconds to 1 minute for the software to respond, even then the user can´t print, please refer to the below image.
Attachment 25798
The printer is a Hp Designjet 7100, could this be an issue with the printer?, sometimes it only shows that type of paper. regretably it not happening on one machine, it happens randomly in the machines of the GIS users,
The computers are al running:
Windows 7 Enterprise x64
Updates being managed by WSUS.
so far, the only solution we´ve been doing for this, is recreate the user´s profile. (obviously this isnt a good workaround, since the user profile sometimes could be very large, about +100GB)
Please if you need further info, please let me know about this.
Cheers.-
A few months ago, we migrated to ArcGIS 10.1 SP1, and since then we´ve been having several and (random) issues.
But I think it´s better if we go one at a time
In this case:
• Printing issues: When the user wants to plot a file, ArcGIS only detects one type of paper format, or it crashes when trying to plot, other times it just freezes for around 30 seconds to 1 minute for the software to respond, even then the user can´t print, please refer to the below image.
Attachment 25798
The printer is a Hp Designjet 7100, could this be an issue with the printer?, sometimes it only shows that type of paper. regretably it not happening on one machine, it happens randomly in the machines of the GIS users,
The computers are al running:
Windows 7 Enterprise x64
Updates being managed by WSUS.
so far, the only solution we´ve been doing for this, is recreate the user´s profile. (obviously this isnt a good workaround, since the user profile sometimes could be very large, about +100GB)
Please if you need further info, please let me know about this.
Cheers.-