Hi
We have multiple users accessing a Concurrent Licence.
We have a single 3D Analyst Extension.
User A can get hold of the 3D Analyst licence.
If they untick the licence - the 3D Analyst licence is not released for User B..
Only by closing Arc down entriely - is the licenced freed up for User B.
We've checked all the obvious things (e.g. User A doesn't still have something like ArcScene open etc ).
The same behaviour happens for all users - so its not just one computer / user / on the system.
It is as if the Licence Server doesn't know the licence is released and available for another user.
I don't have access to the licence server ( but can speak to the person who does).
Is there a setting we can tweak so it checks every x minutes a licence has been released?
or something else we can tweak - so as soon as a user unticks an extension - it becomes available for others?
Any suggestions most welcome
Mark
We have multiple users accessing a Concurrent Licence.
We have a single 3D Analyst Extension.
User A can get hold of the 3D Analyst licence.
If they untick the licence - the 3D Analyst licence is not released for User B..
Only by closing Arc down entriely - is the licenced freed up for User B.
We've checked all the obvious things (e.g. User A doesn't still have something like ArcScene open etc ).
The same behaviour happens for all users - so its not just one computer / user / on the system.
It is as if the Licence Server doesn't know the licence is released and available for another user.
I don't have access to the licence server ( but can speak to the person who does).
Is there a setting we can tweak so it checks every x minutes a licence has been released?
or something else we can tweak - so as soon as a user unticks an extension - it becomes available for others?
Any suggestions most welcome
Mark